Field Service Management | Enterprise Resource Planning (ERP) | Application Management and Maintenance | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Software Licensing Management | Enterprise Asset Management (EAM) | Software & Hardware Metering | Change and Configuration Management | Availability, Performance and Problem Management | Technology Planning and Analysis

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Securing Extranets by Information Security Magazine October 2008 - (Free Research) Is perimeter security viable with Swiss cheese networks? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Technology Escrow-Who's Using It and Why? by Iron Mountain Digital September 2008 - (Free Research) This paper offers an overview of who is using technology escrow services, as well as why. You’ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation and Virtualization by CA November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ERP for Service Organizations by Epicor Software Corporation Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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