Field Service Management | Enterprise Resource Planning (ERP) | Work Order Management | Enterprise Asset Management (EAM) | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Computer Maintenance Management (CMMS) | Maintenance, Repair and Operating Supplies (MRO) | Customer Service (General)

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Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Automation and Virtualization by CA November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Technology Audit CA Unicenter Network & System Management r11.1 by CA October 2008 - (Free Research) CA’s Unicenter Network and Systems Management r11.1 is an enterprise-class service and systems management solution, aimed at maximising service availability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supporting Mobile Enterprise Operations with GPS: The Benefits are Easy to Find by Intermec March 2008 - (Free Research) Intermec and LinksPoint have developed this white paper to illustrate how GPS can reduce costs and improve efficiency for mobile enterprise operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd. March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Video: Verizon Talks about What Remote Maintenance and the Green Piece Means to Them by Intel Corporation November 2008 - (Free Research) Intel vPro Technology helps Verizon get to the PCs regardless of state. The net value to the company is time and money. (VIDEOCAST) GO TO VIDEOCAST

Where's My Stuff?!! Managing Work-in-Process with Radio Frequency Identification (RFID) by TrenStar (E-mail this company) September 2007 - (Free Research) The advent of Radio Frequency Identification technologies (RFID) has allowed everyone from shipping companies to hospitals to create visibility into inefficient business processes. Aberdeen’s research shows that 38% of enterprises using RFID are doing so to improve the cost, safety, and reliability of managing work-in-process (WIP). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast: Asset Tracking Initiatives for People, Process & Technology by TrenStar (E-mail this company) August 2007 - (Free Research) Choosing the right solution plays an integral role in implementing an effective asset management solution. To get started with identifying the best solution for your asset tracking initiative, this podcast identifies four distinct stages. It also explains how finding one partner who can support all these needs greatly increases your success rate. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

TrenStarAM Asset Visibility, Management and Tracking by TrenStar (E-mail this company) TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aberdeen Report: ROI in RFID Benchmark Report by TrenStar (E-mail this company) July 2007 - (Free Research) New developer toolkit technology and intelligent edge devices and the falling cost of tags and sensor hardware are shortening the expected time to positive ROI. This benchmark report demystifies the technology options, reveals the ROI, and provides a roadmap to best practices in the development, management and optimization of an RFID solution. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

People, Process & Technology: Finding the ROI in Your Asset Tracking Initiatives by TrenStar (E-mail this company) July 2007 - (Free Research) Implementing asset tracking solutions is not as simple as investing in good technology. Using complex technologies to solve asset management issues without integrating technology with proven processes can be very detrimental to your business. This paper offers advice for implementing an asset management solution to increase supply chain visibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless EMI in Healthcare Facilities by BlackBerry January 2008 - (Free Research) Wireless devices can interfere with the operation of medical equipment. Read this white paper to learn the best practices for managing and mitigating wireless electromagnetic interference. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Waterless Fire Suppression System – Asset Protection by Peripheral Manufacturing. Inc. Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Temperature Alert Software for Server & Computer Rooms - Remote Monitoring by Peripheral Manufacturing. Inc. With the supplied software, you can receive e-mail alerts or be paged when temperature or any of the other values is exceeded.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Quocirca Insight Report - Data Center Asset Planning by Global DataCenter Management, Inc. (GDCM) September 2008 - (Free Research) This report highlights the issues regarding data center asset planning, including managing complexity in the data center. Learn how to drive business benefits while improving energy efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profile: Advanced Polymers by Exact Software October 2008 - (Free Research) Read this brief to learn how Advanced Polymers were able to get critical information on demand with the MAX manufacturing and ERP system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Asset Sustainability: Breakthrough Lean Best Practice Counters Rising Energy Costs by Infor September 2008 - (Free Research) In this white paper learn about Global Asset Sustainability (GAS), a new breakthrough approach that incorporates energy consumption into an asset management practice, provides the required visibility and control, and answers to eliminate this waste. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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